Fenix Protect could protect you from unforeseen costs and give you peace of mind. Many routine repairs are covered under a vehicle service contract. It might serve as an addition to a manufacturer’s warranty or continue to offer protection after the first warranty has ended.
The auto warranty broker Fenix Protect is also known as American Automotive Service Solutions. It has an office in Addison, Texas, and offers service contracts for new and used cars nationwide. It has operated for 11 years, and Black Diamond Administrative Company manages all of its plans. According to Fenix Protect, the organization focuses on providing excellent customer service.
What Extended Auto Warranty from Fenix Protect Covers
A Fenix Protect extended auto warranty is available for both new and used cars. For vehicles with fewer than 70,000 or 80,000 miles, the new vehicle plans include bumper-to-bumper or powertrain plus coverage. For used cars, there are five different Fenix Protect warranties with different levels of coverage.
Contrary to many auto warranty companies, Fenix Protect does not allow internet access to examples of coverage contracts.
| Fenix Protection Plan | Eligibility | Details |
| Triple Diamond | New cars with fewer than 70,000 miles | Almost all of the car’s mechanical and electrical components are excluded from coverage. |
| Double Diamond | automobiles that are brand-new and have less than 80,000 miles on them | Most of the car’s major systems are included in the highest-stated-componet contract |
| Diamond | under 125,000-mile used automobiles | The enhanced powertrain plan includes numerous systems. |
| Emerald | sub-150,000-mile used automobiles | Powertrain and certain other systems are covered by the mid-tier plan. |
| Ruby | under 175,000-mile used automobiles | The powertrain and a few other components are covered by the low-level plan. |
| Sapphire | under 500,000-mile used vehicles | Basic protection for the powertrain |
Selection of Fenix Protect Quotes and Plans
Customers who want more information about vehicle servicing contracts can call or utilize the online quote form. A customer service agent from Fenix Protect can contact you and discuss coverage alternatives once they have the year, make, and model of the car. There is no requirement to buy an extra warranty.
Plan advantages
Roadside assistance is a feature of any Fenix Protect package and includes:
- Relaunch a service
- Lockout support
- Telephone concierge services for a flat tire
- Supply of fluid
- Towing
How to Choose an Option
It may be useful to do some research on the mechanical parts of your car that are likely to wear out the fastest and the average cost of repairs before choosing an extended warranty. The types of repairs that each plan covers can then be taken into account, and you can decide if it makes sense to pay for that coverage or whether you would feel comfortable paying for a repair out of pocket, if necessary.
It could be tempting to pick a cheap plan to save money, but you might come to regret it if you have to pay a hefty repair cost since it wasn’t covered. You might be better off with a higher monthly payment for more peace of mind because it’s sometimes impossible to foresee which vehicle parts might break down and when.
Processes for Fenix Protect Claims
You will have a personal claims adjuster if you need to make a claim. The claim will only be approved once an administrator and an approved repair facility have confirmed that the part needs to be repaired or replaced and the administrator has established that your plan covers it.
Most of the time, a repair must be approved in advance of being carried out by a mechanic. You might have to pay the bill out of pocket if you don’t obtain the required authorization.
If you buy a vehicle protection plan from Fenix Protect, you’ll need to take your car to a licensed mechanic on a regular basis to keep the plan in effect. It’s possible that you need documentation showing that you’ve kept up with maintenance.
Some Exceptions
There will be some exclusions, regardless of the plan you choose. The following is a partial list of some of the exclusions you may encounter in Fenix Protect contracts:
- Use and abuse
- Routine maintenance
- Items to wear (batteries, bulbs, hoses, etc.)
- Damage brought on by abuse, disregard, or poor upkeep
- Environmental events harm
- Cosmetic products
- Trim the batteries in hybrid vehicles.
- Existing conditions before
- Both body panels and paint
- Any maintenance carried out without permission
- Touch screens, heads-up displays, and entertainment
- Any protected portion harmed by a protected part
- Any non-covered component harmed by a protected component
These final two points demand some clarification. Consider the scenario where a non-covered battery leaks onto a covered engine component and causes corrosion. That harm wouldn’t be compensated for. Likewise, your battery wouldn’t be covered if a covered component of your engine malfunctioned and caused damage to it.
Not all car insurance policies are equal. Exclusions vary between contracts, and some businesses spend less time going over each restriction with potential clients.
Claims
The claims procedure at Fenix Protect is very straightforward. Take your car to any repair facility that has earned the National Institute for Automotive Service Excellence (ASE) seal of approval when it requires work. Your mechanic will require the details of your insurance coverage, and they will handle the rest.
In the event that Fenix Protect approves your claim, you will only be responsible for your deductible; the claims facilitator will take care of the remaining repair expenses.
Top Tips for Extending Auto Warranties
There are many top-notch choices available that can give peace of mind, even though Fenix Protect isn’t a perfect option for extended coverage. Shop around and compare prices from several providers before you buy a service contract. Consider investigating Endurance and CARCHEX, two of our top providers.
To choose an extended warranty that suits your needs and budget, you should weigh your alternatives and obtain estimates from many suppliers before making a decision.
Endurance: Best Coverage
Endurance is an insurance provider with an AM Best A rating. It is one of the 2019 Inc. 5000 honorees.
From basic powertrain protection to bumper-to-bumper extended warranty options, Endurance offers six levels of coverage. A year of free Endurance Elite bonuses, which gives access to a variety of bonuses and perks, is one of the most extensive customer benefits given by Endurance.
Endurance has a Trustpilot rating of “Excellent” and a 3.34 BBB customer review rating. It is a trustworthy service with excellent coverage choices.
CARCHEX: Top Used Vehicles
One of the first companies to offer extended auto warranties is CARCHEX. It has been around since 1999, and since 2004, it has provided auto servicing contracts all around the nation. Today, it collaborates with organizations including RepairPal, Edmunds.com, CARFAX, and Kelley Blue Book.
With a BBB A+ rating, CARCHEX has one of the best reputations for customer service. It offers numerous coverage options and some of the most affordable contracts for a top-tier supplier. When the time comes to extend your manufacturer’s warranty, it is worth looking into.
Summary
Fenix Protect, in contrast to many other companies that provide a variety of services, has concentrated on auto service contracts for around ten years. Focus, according to the business, enables it to provide some of the best programs at cost-effective rates. Black Diamond Administrative Company’s extended warranties, which Fenix Protect offers, cover a range of repairs for both new and old cars with any amount of kilometers.
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